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HOSTED PBX

Replacement Technology for Traditional PBX Systems

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Hosted PBX is a means of delivering telephone system functionality over the internet. As opposed to traditional PBX systems which are installed at the business premises, a Hosted PBX system is delivered and managed from a secure Australian based data centre and accessed entirely via your broadband connection. There is no need for physical telephone lines or a PBX to be installed at the premises. The technology uses business VoIP SIP Trunks to make and receive phone calls, and IP Phones are used instead of traditional PBX handsets.

Reduce Costs and Gain Superior Functionality with Hosted PBX

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Hosted PBX Plans
PBX Extensions $9 per Month
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Business VoIP Lines
SIP Trunks from $5 per Month

Gain Superior Functionality

The technology delivers high-end features and functionality that will help improve efficiency and truly transform your business communications. Start with a single PBX extension and add new ones as the business grows. With inbuilt redundancydisaster recovery and business continuity features, you'll have the peace of mind that comes with an Australian based enterprise grade service.

Cheap Call Rates and No Line Rental

Hosted PBX is the ideal solution for businesses requiring flexibility, redundancy, and minimal capital expenditure or ongoing maintenance costs. Calls are cheaper with Hosted PBX and there is no phone line rental. Apart from those immediate savings, a Hosted PBX delivers countless business benefits.

Fully Scalable and Completely Portable

From 1 extension to 20+, add and change the number according to your business requirements. Apart from the handsets, there is no on premise equipment. Just pick up the handsets and go. Handsets will function the same way as long as they're connected to a suitable broadband service, even overseas.

Low Equipment Cost and Free Inter-Office Calls

The cost of Hosted PBX equipment is a fraction of traditional on-premise PBX and apart from connecting to a data point there is no further installation required. Calls are free between PBX extensions, regardless of where they are in the world.

Superior Flexibility and Rapid Provisioning

Make changes to the Hosted PBX configuration when required and without a technician having to visit the premises. Make immediate changes to call handling and call management functions. Rapid provisioning means any new extensions are activated and configured within hours, not days.

One System for All Sites and NBN Ready

Hosted PBX extensions can be configured onto one system and used anywhere there is a suitable broadband connection. Extensions can be deployed across any number of offices, remote sites and even overseas. And there is no need to change PBX systems or upgrade your phone lines if your business connects to the NBN.

Fully Featured and Virtually No Maintenance

Hosted PBX is delivered as a complete service that's always up to date with the latest software. Ongoing maintenance is limited to replacing the IP handset when and if required. All enterprise grade features and functions are included. No need to purchase additional functionality.

Complete Redundancy and Superior Reliability

Being an enterprise grade system, it comes with full redundancy and a disaster management process. Automatic failover to an alternative site and immediate restoration through auto-provisioning will ensure your business stays connected. It has an uptime SLA of 99.999% and utilises some of the best technology available.

Find out how much your business can benefit from a hosted PBX system and business VoIP. Call us on 1300 000 100 or CLICK HERE for a quote.

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Hosted PBX Features

Unlike most traditional PBX systems, all features and functions are included and there is no need to purchase additional functionality. Simply choose the features best suited to your business and turn them on or off as required.

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Call Handling Features

Designed to ensure every call creates an outstanding caller experience. Auto Attendant (IVR) to help you manage your calls; Business Intro Messages to create a great first impression; Voice2Email to never miss a callOn-Hold Music and Promotional Messages to retain your callers and promote your business; Call QueuingAuto Divert and Do Not Disturb to make sure that every call gets handled properly.

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Call Management Features

Professional call management features that unite your business regardless of where your staff are located. Hunt and Ring Groups to ensure that every call is answered correctlyAny Extension Pick-UpCall Park and Call Transfer to help you manage incoming calls.

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Call Operation Features

Advanced call features that allow your staff to be more productive and in control of every call. Multi-Party Conferencing for immediate teleconferencing; Personalised Ring Tones to identify specific calls; Mobility Function to take your office phone anywhere you go; and Remote Office for a unified business image.

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Why Upgrade to Hosted PBX?

A cloud based PBX delivers functionality unmatched by on-premise PBX systems. It will ensure that your business gains the flexibility required in today's fast paced environment.

Hosted PBX is the replacement technology for traditional telephone systems. More and more businesses are upgrading their old systems and reaping the benefits. Here’s some good reasons why.

Reduce Telco Expenses

Cheaper calls are only the start. There is also no need for fixed phone lines, so line rental expenses are eliminated. The systems are virtually maintenance free and there is no need to invest in expensive on-premise PBX equipment. And when upgrading or adding new handsets, they’re generally a lot cheaper and you will save on programming charges.

Gain Functionality

A Hosted PBX system comes will all the features and functions that can be turned on or off when required. As opposed to most on-premise PBX systems, there is no need to purchase additional functionality or book a technician visit. System changes can be made immediately and its functionality adapts to your business seamlessly. Superior business continuity and disaster recovery functions will ensure that your business recovers phone services almost immediately.

Extremely Flexible

One of the most popular advantages of hosted PBX is its flexibility and how easily scalable it is. Through rapid provisioning of new extensions and the ability to take them anywhere there is a suitable broadband connection, your business gains ultimate flexibility. There is only one system required for businesses with multiple sites and remote workers, making it extremely easy to manage. Being completely portable, office relocations are as easy as picking up the handsets and plugging them in at the new site.

Future Proof Your Office Phone System

Hosted PBX systems are NBN ready and completely future proof. All software upgrades and improvements are included, making them always up to date. Their superior reliability and redundancy will ensure your business is always connected. And you can start to experience all the advantages with only one extension.

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Hosted PBX vs On-Premise

A hosted PBX system delivers unmatched functionality as well as the flexibility required in today's fast paced digital age. Together with business VoIP it is the replacement technology for traditional phone systems and telephone lines.

No Need to Install PBX Equipment or Physical Phone Lines

On-Premise PBX systems need to be installed on site. And that involves significant capital expenditure and installation costs. There are also programming and maintenance expenses. And if your business moves locations, the PBX needs to be re-installed and re-programmed. For businesses with multiple offices and remote workers, each site requires its own PBX system and telephone lines.

No On-Going Maintenance or Programming

Hosted systems don't require physical telephone lines or any PBX equipment to be installed at the premises. There is no maintenance or on-site programming required, and relocating the business is as simple as un-plugging the handsets. Remote sites and workers are easily accommodated without having to install additional telephone lines or PBX equipment.

All Features and Functions Included

Hosted systems come with a complete set of features and functions that can be turned on and off when required. There are no additional charges to increase functionality. They are also easily scalable with rapid provisioning that doesn't require a technician visit.

One System for All Sites and Remote Workers

Hosted Systems are completely portable and offer a superior level of functionality including the need for only one system across multiple sites and remote workers.

Superior Disaster Recovery and Service Reinstatement

Hosted PBX Systems offer superior business continuity and disaster recovery functions with immediate failover and reinstatement of services.

Completely Future Proof and NBN Ready

There is no need to upgrade your PBX when you connect to NBN. Hosted PBX is the new technology replacing traditional telephone systems and completely future proof.

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All Features and Functions Included

  • Auto Attendant - a pre-recorded voice menu to transfer calls directly to the intended extension.
  • Voice2Email - voicemail messages sent to the recipient via email.
  • Business Intro Message - professional greeting message heard at the start of every call.
  • On-Hold Music and Pre-Recorded Message - choose between our on-hold music or upload your own sound file.
  • Personalised Ring Tones - choose individual ring tones for the extensions.
  • Multi-Party Conferencing - the multi-channel SIP means that every extension is able to utilise the IP phone's conferencing capability.
  • Mobility Feature - allows the PBX extension to be paired with a mobile phone number.
  • Call Park - allows to put a call on hold and pick it up from another extension.
  • Call Transfer - easily transfer calls between extensions.
  • Call Queuing - put incoming calls into a queue to be answered by the next available staff member.
  • Call Recording - record calls for training purposes.
  • Do Not Disturb - automatically route calls to another answering point.
  • Auto Divert - program an alternative answering point depending on predefined rules e.g. number of rings, time of call, etc.
  • Hunt/Ring Groups - specify the extensions and groups to which incoming calls are routed to.
  • Simultaneous Ring - make all extensions ring at the same time and be able to pick up the call automatically.
  • Any Extension Pick Up - enable any extension to pick a call without ringing.
  • Sequential Ring - specify an order in which extensions will ring upon an incoming call.
  • Remote Office - program the main office number to be displayed when calling from any extension, regardless of where it's located.

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SOHO and Home Office

Hosted PBX is the ideal solution for a home office phone. A single extension is all you need to get access to a fully functional PBX. It can be used in conjunction with a soft phone application or an executive IP desk phone.

No Telephone Line Necessary

No need to have a dedicated phone line installed. Just use your existing broadband connection. And if that's not available, ask us about a mobile broadband solution.

Completely Portable

Both the softphone app and the IP desk phone are fully portable. And they will work anywhere there is a suitable broadband connection, even overseas. Just pick up the IP phone and plug it in at the new location.

Full PBX Functionality

Every hosted PBX extension comes with its own dedicated phone number and a multi-channel SIP trunk to make and receive calls. And it comes with features and functions that mobiles simply can't match.

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SME Business PBX

Being an enterprise grade system with a complete set of features and functions means it can be set up according to your business requirements, without compromise. It can be scaled up or down almost immediately, and it's the most cost effective way of delivering a fully functional PBX to a SME business. And the automatic failover and immediate restoration means your business will always stay connected.

Reduce Telco Costs

A combination of hosted PBX and business VoIP offers the best possible call rates and no line rental. Together with virtually no PBX maintenance costs, you can dramatically reduce your business telco costs.

Enterprise Grade Features and Functions

Choose from a broad range of features to make the PBX work for your business. Make immediate changes to call handling and call management flows without the need to invest in additional functionality.

Superior Flexibility and Rapid Provisioning

Add or remove extensions as your business requires them. Rapid provisioning means changes can be made almost immediately and without the need for a technician to visit the business premises.

Minimal Capital Outlay

Don't use your cash reserves or sign up to an expensive hire-purchase contract that can be as long as 5 years. The cost of hosted PBX equipment is a fraction of traditional on-premise PBX.

No Phone Line Rental and Cheap Calls

Phone line rental has traditionally been a significant part of most business phone bills. Dramatically reduce your telco costs with cheap call rates and no phone line rental.

Complete Flexibility

Add or remove extensions according to your business needs. Relocate at any time without the expense of re-installing the PBX or having to set up new telephone lines. Use the enterprise grade features and functions to customise the PBX to your requirements.

Get NBN Ready and Future Proof Your Phone System

A hosted PBX system is NBN ready and there is no need to change or upgrade if your business connects to NBN.

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Hosted PBX Plans and Pricing

Hosted PBX Systems from $9 per Month

Plans and Pricing